Sr. Manager, Product Management

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending.

Providing services in over 23 states, Purpose Financial employs over 2,500 team members.

At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

• Competitive Wages
• 401(k) Savings Plan with Company Match
• Company Paid Holidays
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

As a Senior Manager on the Product Team reporting to the VP Product, you will play a pivotal role in supporting and collaborating with various functional groups and product/-s.

Your responsibilities include leading the preparation, validation, and implementation of key product initiatives. You will collaborate with various stakeholders internally/externally to help define scope, processes, SOP, deliveries, definition-of-done, features, metrics, and tradeoffs, as well as alternative solutions. You will work with technology and data science teams, product analysts for system impact assessments, technical scope support, and to ensure high quality delivery and implementation.

You will also ensure operational readiness and ownership of product delivery.

As you develop business cases and implement solutions, you will have a direct impact on our business and help our customers achieve financial success.

• Product
  
  Roadmap:
  
  Develop, own, and communicate the product/-s roadmap to meet business needs and OKR on company/team level.
• Stakeholder
  
  Collaboration:
  
  Collaborate with internal stakeholders to prioritize strategic initiatives and translate them into actionable features, roadmap.
• Requirements Definition: Translate business needs into detailed requirements, including user stories, project milestones, BRD and SOP/process maps.
• Backlog Management: Groom and prioritize the product backlog effectively for both tech and product/projects initiatives.
• Product design: Acts as a bridge between business goals and user needs, ensuring Product design is user-friendly and visually appealing, through deep understanding of user-centered design principles. Define the scope of UX-testing and prototyping.
• Performance Measurement: Measure and report on the achievement and effectiveness of product initiatives in terms of benefits, budget, and resource utilization.
• Feedback and Iteration: Continuously collect feedback internally and from customers and implement adjustments for future iterations of the product.
• Program Management Oversight: Assess program management oversight needs and ensure alignment with overall business strategy, including third parties’ relationships.
• Financial Evaluation: Work closely with Finance to track initiative-level P&L and evaluate impact on Purpose Financials scorecard and OKRs.
• Data Analysis: Gather and analyze qualitative and quantitative data to analyze product performance and progress, to identify customer needs, industry trends, and business goals.
• Accountability for Delivery: Be accountable for product delivery and measure the effectiveness of delivered initiatives.
• Stakeholder Communication: Communicate key milestones, project updates, scope changes, and critical metrics to stakeholders regularly.
• Cross-functional Collaboration: Collaborate with operations, marketing, technology, and other stakeholders to drive assigned product/-s performance.
• Initiative Leadership: manage cross-functional initiatives focusing on new projects, process improvements, and customer experience enhancements.

Bachelor’s degree and 7-10 years of experience,…