Customer Service Ambassador - Dispatcher​/Logistic Coordinator

Join to apply for the Customer Service Ambassador - Dispatcher/Logistic Coordinator believed at role at SUTERA In-Ground

• Dental insurance
• Health insurance
• Opportunity for advancement
• Vision insurance

We are seeking a Customer Service Ambassador to serve as the front‑line point of contact for our customers. This role focuses on delivering exceptional service, resolving issues efficiently, and representing our company with professionalism and care. Coordinating and assisting with the driving team and overseeing the routing software is a critical component of this role which will require computer skills.

• Answer customer inquiries via phoneойчив email, and online systems
• Resolve service issues and follow up to ensure customer satisfaction
• Coordinate with internal teams (operations, dispatch, billing)
• Accurately document customer interactions and service requests
• Educate customers on services, schedules, and company policies including meetings with customers
• Maintain a positive, professional attitude in all customer interactions

• High school diploma or equivalent
• Customerideal service experience preferred
• Strong communication and problem‑solving skills
• Ability to multitask in a fast‑paced environment
• Basic computer skills and attention to detail

• Reliable and punctual
• Professional and customer‑focused
• Calm under pressure and solution‑oriented
• Team player with a strong work ethic

• Stable, growing and dynamic company
• Supportive team environment
• Opportunity to make a real impact on customer experience

Entry level

Full‑time

Other

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