Public Service Helpdesk Agent - Customer Support
Listed on 2026-10-11
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Innovative Management Concepts, Inc. in Greenville, SC seeks a full-time customer support specialist to answer inquiries from the public, using knowledge bases and templates. You will log issues in the CRM, assist with account access, MFA, and password resets, and provide resource information across channels.
This role requires U.S. citizenship and ability to obtain a Tier 1 Public Trust clearance. Flexible shift within 8:30 AM–8:00 PM EST, 40-hour week, onsite at our Greenville office.
Are you ready to take on the Public Service Helpdesk Agent - Customer Support role at Innovative Management Concepts, Inc.?
All applications are reviewed carefully by our team.
The position is based in Greenville, SC, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 25.000 - 26.000.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).