Team Leader: Performance Coach Customer Service
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Transcom is seeking a Team Leader in Greenville, SC to manage a team of Customer Service Advisors, coaching performance and ensuring adherence to Transcom and client guidelines. You will monitor metrics, guide coaching plans, and collaborate with QA and Training to improve service quality.
The role requires strong leadership, excellent communication, and the ability to work flexible shifts including nights, weekends, and holidays.
This posting is for the Team Leader:
Performance Coach for Customer Service role at Transcom, based in Greenville, SC, United States.
We have an opening for a Team Leader:
Performance Coach for Customer Service in Greenville, SC, United States within Management & Operations, Sales.
This role, Team Leader:
Performance Coach for Customer Service at Transcom, could be your next career step.
Are you ready to take on the Team Leader:
Performance Coach for Customer Service role at Transcom?
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