Student Services Program Coordinator Ii

149572 STUDENT SERVICES PROGRAM COORDINATOR II

POSITION: 149572 STUDENT SERVICES PROGRAM COORDINATOR II

DEPARTMENT: AAD - Academic Advising Dept

Final date to receive applications: 1/31/2026
Classification Code CB70 / Slot 0000

For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.

For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.

*** International transcripts must be evaluated through World Education Services***

If you are applying for a position that requires current Licensures/Certificates - a copy must be submitted along with your on-line application. Official current licensures/Certificates will be required when you begin employment.

Please feel free to submit any electronic documents with your on-line application as an attachment.

STATE SALARY RANGE: SC Pay Band 05 $ 39,674 - $56,670 - $73,576

ANTICIPATED HIRING RANGE - MIN: $39,764

ANTICIPATED HIRING RANGE - MAX: $56,670

HOURS:

40

CAMPUS:
Thomas

E. Barton Campus

• ADVISING: The academic advisor will follow the advising plan designated by the College to advise students following the Appreciative Advising model. The advisor will provide personalized, one-on-one academic advising to students, helping them navigate their educational pathways. The advisor will assist students in understanding degree requirements, developing academic plans, and exploring potential career opportunities. Advisors are expected to offer guidance on course selection, academic progress, and opportunities for co-curricular involvement to support student success while working through a Guided Pathways framework.
  
  This includes helping students identify and pursue clear, structured academic pathways; promoting early engagement in academic planning; and ensuring students are aware of resources that will help them stay on track toward graduation.
• CASE MANAGEMENT: The academic advisor will manage a caseload of 200 - 400 students, maintaining detailed records of interactions, academic progress, and personal concerns. The advisor will have check-ins with students at 15, 30, and 45 credit hours earned. The role involves monitoring student progress through regular interactions, identifying at-risk students, and providing targeted interventions. The advisor will utilize case management strategies to offer personalized support, including referrals to campus resources such as tutoring, counseling, or career services as needed.
  
  Monitor and provide resources for students taking six or more credit hours online.
• TECHNOLOGY: The academic advisor will use various advising and student success technologies to track academic progress, maintain records, and provide proactive support. This includes using a Student Information System (SIS), degree audit tools, advising platforms, and communication tools to monitor and advise students. The advisor will stay current on technological advancements in advising and utilize these tools to enhance the student experience and streamline advising practices.
  
  Advisors will use the advising system of record for advising appointments. The advisor will provide advising appointments both in-person and virtually, including at non-traditional times. Track students taking six or more credit hours online.
• ENROLLMENT: The academic advisor will support students through the enrollment process by providing guidance on course registration, program selection, and understanding prerequisites. They will assist students in reviewing their schedules and ensuring that they meet all necessary academic deadlines. Advisors will also offer proactive assistance in navigating any barriers related to enrollment, including waitlist management, course changes, and prerequisite issues. The advisor will participate at college events, extended hours, and peak advising times during heavy enrollment periods as needed.
• TRAINING: The academic advisor will…