Development Application & Permit Supervisor

Job Overview

Under general supervision, supervises, directs, and participates in the work of Permit Officers primarily engaged in application intake, process management, application/permit approval, and scheduling of construction inspections. This position performs professional inspections and planning related work serving as a liaison between developers, contractors, other department/division staff and citizens. Utilizes the Review Coordinator Energov functionality by reviewing and managing development application processes and database.

Work requires a very high level of customer service skills, a high degree of technical knowledge in the inspections and planning fields, along with exercising considerable independent judgment and the ability to make the process of development review understandable and customer friendly.

• Responsible for oversight and ensuring data and logs are updated; compiling lists of past-due items; retrieving, responding to, and/or routing voice mail messages; processing permit applications and collecting fees; notifying customers of incomplete application packages; answering and logging incoming calls; responding to email correspondence; and assisting/providing front-line, in-person customer service.
• Devoted to providing centralized coordination and customer service for the City’s building permit review process including receipt, tracking, processing and managing of building permit-related requests for construction drawing reviews for residential, commercial building and trade permits. Provide customer service and transaction processing as part of the Building Inspections Division intake and review process and may formally report to varying City departments involved in the review process.

FLSA Status: Non-Exempt

Salary: $57,616.00/annually

Qualified individuals are encouraged to apply as soon as possible. Apply: http://(Use the "Apply for this Job" box below)./