Bellman​/Valet - HOTEL Hartness Greenville - Hotel Hartness​/Patterson Restaurant & Bar

Bellman / Valet - HOTEL HARTNESS GREENVILLE - Hotel Hartness / Patterson Restaurant & Bar

Join to apply for the Bellman / Valet - HOTEL HARTNESS GREENVILLE - Hotel Hartness / Patterson Restaurant & Bar role at Hay Creek Hotels

Hotel Hartness is actively searching for an efficient, detailed, and self-motivated part‑time, ON‑CALL Bellman / Valet to join our Front Office team. Part‑time opportunity and candidate must have a flexible schedule with availability to work evenings, weekends and holidays. Must have a clean driving record for valet responsibilities.

WEEKLY PAY – $14.00/hr plus tips – FREE PARKING and Employee Meals Daily.

• Greet and welcome guests to the establishment.
• Share Doorman responsibilities with the valet team.
• Act as Hotel Valet. Park cars for hotel guests.
• Assist in bringing guest luggage from personal vehicles to lobby or appropriate guest room during check‑in. Offer assistance to collect guest luggage upon departure. Load all guest belongings in and out of vehicles.
• Accommodate guests by opening doors and assisting with luggage or other heavy items.
• Place luggage in Guest Room according to Hotel Hartness standards.
• Conduct In‑Room Orientation for guests, highlighting room features.
• Deliver packages to guest rooms.
• Answer guests' questions regarding local attractions, hotel amenities and other available services.
• Complete daily bellman checklists and other assigned tasks.
• Review guest service requests daily with Guest Service Agents and deliver guest request items to their room.
• Provide exceptional customer service to guests at all times.
• Maintain continuous communication with Front Office during all shifts to ensure all requests are addressed.
• Communicate all unsafe areas and things needing maintenance attention in a timely manner.
• Assist Banquet department as necessary, delivering event packages, flowers, and event guest needs from the driveway to the event space.
• Address each guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
• Attend all scheduled meetings and training sessions.
• Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti‑Harassment Policy, and Violence in the Workplace Policy.
• Comply with all Hotel and HCH time and attendance policies.
• Comply with all Hotel and HCH uniform, dress code, and appearance standards.

• Ability to remain standing for 8 hours.
• Ability to frequently move and lift to 80 lbs.
• Ability to walk the property and grounds frequently with expediency.
• Ability to move up and down stairs frequently.
• Ability to bend frequently and repetitively during a shift.
• Ability to use manual dexterity often.
• Ability to move quickly based on guest needs.
• Ability to frequently communicate and exchange accurate information effectively.
• Ability to read, write, understand, and speak English.

• High School diploma or equivalent.
• Must be very skilled with technology and a quick learner. Working knowledge of a Property Management System preferred.
• 1 year customer service experience required, hotel environment highly preferred.
• Ability to work in a constructive, team working environment with a positive, upbeat and customer‑focused attitude.
• Proven success in handling guest complaints.
• Ability to operate smoothly and professionally under high stress situations.
• Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days (i.e., town festivals).
• Successful completion of background check and/or DMV check.

• Insurance Benefit package including company‑funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance of $25K from HCH*
• Tax‑free Flex Spending Accounts for Medical Costs and Daycare Costs*
• Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals…