Frontline UCC Tech Support Specialist
Listed on 2026-10-12
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Ares Enterprise is seeking a customer-focused UCC Customer Service Representative (Tier I) to provide front-line technical support to USPTO employees and contractors in the United States. You will respond via phone, email, mail, voicemail, and virtual agents, document interactions in the CIP-CC CRM, and escalate complex issues as needed.
The role requires strong communication, problem-solving, and teamwork, with familiarity in Windows/Microsoft 365 and basic IT troubleshooting.
We would love to welcome a new Frontline UCC Tech Support Specialist to our team in Greenville, SC, United States.
Are you ready to take on the Frontline UCC Tech Support Specialist role at Ares Enterprise?
We would love to welcome a new Frontline UCC Tech Support Specialist to our group in Greenville, SC, United States.
For the Frontline UCC Tech Support Specialist position at Ares Enterprise, we are reviewing applications now.
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