WR Upstate SC Caseworker

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

This position assists with the provision of core services and provides short-term case management for refugee families in coordination with WR staff, local churches, and the broader community. This position will be responsible for providing ongoing client services and administrative tasks for the receptions and placement and match grant programs. This is a limited-term position funded through a grant agreement until 5/1/26 and contingent upon funding extension.

• Coordinate pre-arrival details for incoming refugees and their family
• Secure and/or assist with preparing housing for refugee clients prior to their arrival in the U.S.
• Work alongside the volunteer coordinator to ensure clients are well received from the airport and provided with material needs support upon arrival
• Provide newly arriving refugee families with core services during the first 90 days post-arrival and additional support up to 180 days for refugees and asylees enrolled in Match Grant
• Assist staff with providing clients with initial and on-going orientations to life in the U.S.
• Ensure that clients promptly receive health screenings, public aid enrollment, ESL enrollment, social security application, WIC appointment (when needed), community resources, and help with phones & internet set-ups, and securing clothing/household items
• Assist with lease signings and utility start-ups
• Ensure clients have access to food assistance (gift cards and/or food pantries) when there is a delay in food stamps.
• Ensure clients know where the grocery stores are and provide an initial trip to the store when necessary
• Request checks from the finance department and ensure clients receive funds in a timely manner to pay rent in the first 90 days and provide education/orientation to clients around paying housing and utility bills
• Perform home visits and evaluations during the resettlement period (first 90 days post-arrival)
• Conduct additional screening and follow-up evaluations for cases with minors traveling alone
• Conduct additional home visits and financial budgeting assistance at day 120 and day 180 for clients enrolled in Match Grant to ensure self-sufficiency is achieved
• Conduct comprehensive family assessment with each client, develop individual client service plans based on strengths and needs, and facilitate connections to appropriate services and resources
• Conduct home visits and regular check-ins during the first 90 days to assess goal progression, to evaluate family stability and needs, and to provide support and guidance to clients through case management
• Empower clients while providing them with tools necessary to meet their goals
• Provide mediation services between clients…