Account Executive, SMC Sales

Company Description

Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a strategic relationship with Microsoft. Recognized for our achievements - teaming with our clients to deliver innovative digital solutions and services - is how we have achieved year after year recognition.

As their trusted advisor, we support our clients to deliver on their strategic business initiatives as they unify, automate, and modernize their data and operations to increase efficiency, reduce costs, and enhance their customer's experience. Our over 3,000 team members across 14 countries, and our 18 years of 100% focus on Microsoft technologies and business applications, is how we deliver excellence through expert services and industry-focused cloud solutions.

A part of Hitachi, Ltd., our company has a long and rich history of innovation, financial strength, and international presence of one of the world's largest companies. Since 1910, Hitachi, Ltd. has been a leader in manufacturing innovative products and solutions that support industry and social infrastructure around the globe supported by 303,000 employees in over 100 countries and across 864 companies.

Title: Account Executive, SMC Sales
Location: US (Remote)
Reports To: Senior Director, SMC Sales
Travel required: average 20-25%

As a Hitachi Solutions Account executive, you will be responsible for growing your market by participating in all phases of customer engagement. This role will focus on growing sales opportunities within all Microsoft solution areas, including Business Application (BA) offerings such as Microsoft 365, Dynamics 365 (ERP and CRM), Power Platform, Customer Insights, and the Microsoft Azure solution area encompassing Data and Analytics, Data Science, AI/ML, and Modern Solutions.

The successful candidate will be a self‑motivated individual, who can work under dynamic conditions and foster productive relationships within a diverse customer base.

You will focus on:

• Build and grow trusted customer relationships through consultative, value‑driven engagement.
• Develop a deep understanding of customers' business and technology priorities to identify aligned opportunities.
• Create and execute strategic account plans to drive pipeline growth, accelerate sales cycles, and achieve revenue targets.
• Lead and coordinate cross‑functional teams—including pre‑sales, industry specialists, and Microsoft stakeholders—to ensure successful execution of account strategy.
• Manage multiple accounts, prioritizing effectively to meet evolving customer needs and business goals.
• Own the full sales cycle from opportunity creation to close, ensuring a high‑quality customer experience throughout.
• Maintain accurate pipeline management, forecasting, and reporting to enable predictable business performance.
• Identify and execute on upsell and cross‑sell opportunities within assigned accounts.
• Act as a strategic advisor and thought partner, capturing and applying customer feedback to maximize long‑term value.
• Build and maintain strong relationships with Microsoft field teams to drive joint sales motions, co‑sell alignment, and mutual success.
• Collaborate with marketing to support demand generation activities including webinars, events, and Account‑Based Marketing (ABM) campaigns.
• Engage with senior leadership, both in business and IT, to position our solutions as enablers of transformation and growth.
• Own new logo acquisition efforts within the SMC segment, identifying and closing net‑new business aligned to Microsoft's key solution areas.
• Build and execute territory and account plans, with a focus on whitespace penetration and high‑value prospects.
• Partner closely with Microsoft field teams to uncover, qualify, and jointly pursue co‑sell opportunities through the Microsoft commercial marketplace and co‑sell motion.
• Collaborate with marketing on outbound strategies, and lead‑gen programs targeting…