Catering Sales Manager Greenville SC Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for the venue. This position is responsible for generating, managing, and coordinating outside catering sales, as well as initiating, directing, and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and oversee all aspects of full group operations, from reservation through contract negotiation and finalization to group reception and event catering.

The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Catering Sales Manager will handle sales and customer service issues, including providing outstanding customer service; researching, resolving, and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors.

Must be available to assist with general catering operations as needed.

This role pays an annual salary of $55,000 - $60,000

Benefits for Full-Time roles:

• Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 31, 2026.

• Build relationships by networking and prospecting with key decision markers and establish and develop strong and effective relationships with influencers through the use of professional, courteous, and ethical interpersonal interaction.
• Manage and deliver effective sales presentations.
• Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
• Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to Client and Internal Staff.
• Address or coordinate all catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all catering sales activities in conjunction.
• Communicate daily with the Food & Beverage Manager, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations.
• Manage an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.)
• Assist with follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
• Assist in the planning and coordination of catered events as directed.
• Serves as primary group and convention contact once the contract is signed.
• Approves any inventory or other changes and responds to questions or concerns in a timely…