Remote Field Service Technician II

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Location: Remote – South Carolina

Working hours: 40 hours per week

DEUTZ is one of the world’s leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drive trains for professional applications that are used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications.

The Remote Field Service Technician will perform field‑related preventative maintenance and routine repairs on all DEUTZ products and non‑DEUTZ construction equipment operating within the DEUTZ Power Center. This role requires robust problem‑solving skills, the ability to adapt, and the ability to work in a team environment. The ideal candidate is personable, reliable, ethical, intelligent, and possesses a diligent hard‑working drive.

• Travel to customer locations to perform engine and equipment‑related repairs.
• Assist in resolving customer‑related issues in a timely manner.
• Work with all employees and supervisors to ensure the facility is clean and organized and presents a positive image of DEUTZ.
• Plan methods and sequence of performing repairs assigned.
• Pre‑order all parts and materials required to perform repairs.
• Inspect required repairs safely and effectively.
• Ensure all repairs are completed as assigned and according to manufacturer requirements.
• Ensure proper cosmetic appearance upon completion of repairs.
• Return all unused parts and materials per DEUTZ Power Center return parts guidelines.
• Maintain and keep the work area in a clean and safe condition.
• Communicate with customers in a respectful and honest manner.
• Match all identified solutions necessary to affect repair.
• Complete all work orders and time sheets in a timely manner.
• Consult with the DEUTZ Service Department ticket system to ensure the accuracy and approval of repairs.
• Maintain vehicle parts inventory at a suitable level for first‑call completions and local parts sales.
• Perform all work in accordance with established policies and procedures.
• Assist in the proper filing of warranty claims and customer invoices.
• Follow all DEUTZ employee policies and procedures, especially regarding travel and company credit cards.
• Maintain service trucks in compliance with DOT requirements.
• Other duties as assigned.

• Strong experience in diagnosing and repairing NG/CNG, Tier 3‑4 emissions engines.
• Ability to develop an exceptionally strong working knowledge of DEUTZ diesel engines.
• Ability to work with minimal supervision.
• Meet all local/state and company requirements to operate a company‑assigned service vehicle.
• Excellent communication skills (writing, speaking in person, and over the phone).
• Proficient in basic computer functions and portable diagnostic tools.
• Must have own tools; key DEUTZ tools will be provided.

• None

• Anticipated domestic and international travel is approximately 100% depending on business needs within the region.

• High School Graduate or General Education Degree (GED)
• Maintain DOT medical card status
• Valid driver’s license and be insurable by the company
• 4+ years as shop technician experience or 2+ years as a field service technician

• Two years of diesel engine experience.
• 2‑5 years of construction equipment repair experience.
• Strong computer usage with the ability to utilize software such as Serdia, Serpic, Fieldaware, Word, and Excel.
• Certification or training in heavy equipment and diesel engine repairs.

Manufacturing assembly and warehouse environments; subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C.

• Mid‑Senior level

• Full‑time

• Engineering and Information Technology

• Machinery Manufacturing

Referrals increase your chances of interviewing at DEUTZ Corporation by 2x.

DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law.

DEUTZ also has a strong corporate commitment to inclusion.