Sales Support​/Customer Services

Position: Sales Support /Customer Services
Location: Woolwich

Customer Account Manager to join a well-established and growing business based in South East London. This is a full-time, permanent role offering a competitive salary (depending on experience).

About the Role:

You'll be managing a portfolio of key customer accounts, ensuring service excellence and maintaining accurate client data. This is a client-facing role requiring strong communication, attention to detail, and the ability to work independently. Familiarity with systems like Prima or Horizon would be a real plus.

Key Responsibilities:

Manage and support a portfolio of key customer accounts
Maintain and update client data accurately in internal systems
Build strong relationships with customers to ensure service excellence
Liaise with internal teams for smooth order processing and problem-solving
Proactively identify ways to add value and enhance customer satisfaction

What We're Looking For:

Experience in customer service or account management
Familiarity with Prima and/or Horizon systems is highly desirable
Excellent organisational and communication skills
Confident working independently and managing multiple priorities

This is a fantastic opportunity to join a friendly, experienced team within a business that values reliability, long-term relationships, and high service standards

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people