Administration Officer

Administration Officer page is loaded## Administration Officer locations:
Greenwich - Greenwich Hospital time type:
Full time posted on:
Posted 5 Days Agotime left to apply:
End Date:
November 23, 2025 (6 days left to apply) job requisition :
REQ
600#
** About the role
** The role of Administration Officer works within the Mission and Mission in Action of Hammond Care to ensure the provision of high-level administrative support to the hospital's functionality. This is a full-time contract role until January 2027 located at Greenwich Hospital.
* This position will be temporarily relocated to Macquarie Hospital site in North Ryde during the Greenwich Hospital redevelopment from March 2026
*** Hammond Care is a NSW Health-affiliated organisation all NSW Health transferrable entitlements will be recognised.**#
** Key Responsibilities
*** Ensure the efficient and effective management of patient admissions and discharge and other patient movements in eMR
* Effective management of bookings - patient appointments for medical staff clinics, tests, scheduling of meetings and the booking of meeting rooms, booking of interpreters ensuring meeting room set up and set down, catering etc , using eMR or relevant systems.
* Update and modify patient information on eMR and other patient information system accurately and timely manner (e.g. dietary, financial, demographic info)
* Triage all phone enquires and redirect to the most appropriate department or person.
* Processing mental health tribunal documentations and liaising with the MHRT team
* Provide accurate and efficient word processing, data collection and entry and filing, and maintenance of patient medical records. Escalating if data is not forthcoming prior to deadlines for data entry. Using all office computer systems effectively.
* Maintain up to date patients lists and provide to relevant staff
* Ensure patients with private health insurance receive the brochure; provide information and explanation as required. Communicating with patients/families/carers and staff to ensure completion of relevant paperwork to process PHI claims. Processing all private patient PHI documentation and by end of month ensuring finance have this information.
* Distribution of mail and provides office support such as photocopying and scanning
* Maintain and order stationery supplies at appropriate levels, including regular review of usage and requirements to ensure resources are managed wisely.
* Provide training to new or relief staff so that they are familiar with the administrative systems of the Service.
* Complies with all Hammond Care policies and procedures.
* Provide support and others duties as required by management for the inpatient services#
** About you
*** Commitment to engage and align with Hammond Care’s Christian Mission, Motivation and Mission in Action.
* Demonstrated ability to provide high level administrative and organisational support in a health environment, with a high level of attention to detail.
* Demonstrated problem solving, prioritisation and communication skills.
* Comprehensive experience in working in a flexible, multi-skilled team environment, where high level interpersonal, communication and customer service skills are key factors to effective operation.
* Ability to respond appropriately to challenging behaviours of patients
* Capable of working autonomously and effectively following directions.
* Application skills in Health Information Systems
* Understanding Medical Terminology (desirable).#
** Benefits - What are we offering
*** Market-leading remuneration
* Salary packaging; $15,900 annually for living expenses, plus up to $2,650 each year for entertainment benefits.
* Additional training & career development opportunities
* Leave benefits – purchased additional annual leave.
* Reward and Recognition Program
* Fitness Passports:
Full facility access can include gyms, group classes and pools for yourself and your family.
* Free independent, confidential counselling services, wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.
* Exclusive discounts at MyCar;
Servicing, Brakes, Repairs, and Tyre Care Plans
* Exclusive…