Director, Analytics and Transformation - Hybrid

Director, People Analytics and Transformation - Hybrid

This strategic leadership role reports directly to the CHRO and is responsible for leading the workforce analytics team, driving automation and process improvements across the global HR function, and leveraging data and AI to enhance HR and business decision‑making.

• Bachelor’s degree in data science, HR, Business, or related field
• 7 years in HR analytics or workforce planning
• 3 years in a leadership role with demonstrated experience managing teams across different countries and cultures to ensure global alignment and effectiveness
• Expert‑level proficiency in Power BI, Tableau, Looker, Success Factors, and Microsoft Power Apps; familiarity with Python, R, or other statistical tools
• Experience with AI/ML models for workforce forecasting and attrition prediction using platforms such as Azure Machine Learning, IBM Watson, and Google Cloud AI
• Strong understanding of HR data, data governance, and leadership reporting on people analytics

• Master’s degree; experience with AI/ML applications in HR
• Experience leading through transformation (e.g., evolution of data reporting to advanced analytics) and culture shift (e.g., mentoring and growing talent to be collaborative partners and inquisitive story tellers)
• Demonstrates a strong intellectual curiosity and a structured approach to data exploration
• Proactively seeks patterns, trends, and insights that uncover root causes and inform strategic decisions; effectively translates complex data into clear, compelling narratives that support strategic decision‑making
• Maintains high standards of visual and narrative consistency across decks, dashboards, and reports, reinforcing brand integrity and stakeholder trust
• Excellent cross‑cultural communication skills and ability to influence and collaborate across diverse regions
• Ability to influence with a positive and professional attitude
• Excellent project management skills, with the ability to manage and prioritize multiple projects
• Delivers high‑quality work consistently, with attention to timelines, standards, and stakeholder expectations

• Competitive compensation package
• Full health insurance benefits available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over the first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

• Lead the workforce analytics team and drive automation and process improvements across the global HR function
• Partner with senior HR leaders to deliver actionable employee‑focused insights, optimize processes, and enhance people‑related decision‑making
• Develop intelligent dashboards and predictive models, using advanced workforce and performance analytics and internal reporting tools
• Collaborate closely with HR leadership and internal IT teams to evaluate and implement emerging HR technologies, serve as an internal HR AI expert, and identify areas for technical or workflow automation
• Shape how people data and artificial intelligence are leveraged to enhance HR and business leader decision‑making across the employee lifecycle

• 25% – Lead the Workforce Analytics function, setting vision and strategy aligned with company goals
• 20% – Drive automation and AI adoption in HR analytics, including predictive modeling and intelligent dashboards using tools such as Azure ML, IBM Watson, and Google Cloud AI
• 15% – Oversee development and governance of enterprise‑wide HR metrics and reporting standards
• 15% – Partner with senior stakeholders across HR, Finance, and Operations to deliver strategic insights and influence workforce planning
• 10% – Lead continuous improvement initiatives in analytics processes, tools, and data quality
• 10% – Mentor and develop a high‑performing analytics team
• 5% – Manage vendor relationships and external reporting obligations

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology, and physical assets. XPO values employees who thrive on challenge and communicate effectively in all situations, and seeks to leverage their skills to drive positive results for a bright future.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status, or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.

Review XPO's candidate privacy statement here.