Software Quality Analyst Lead

WHO WE ARE

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products, enabling more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2,500 distributors and partners, and over 2 million policyholders.

• Develop test approaches and test plans to test application enhancements and changes against documented business requirements, aiming for a high‑quality solution that meets functional and non‑functional user needs.
• Execute and document test approach, test plans, and scenarios.
• Work closely with designers, developers, and business SMEs to assure delivery of a quality project.
• Support continuous improvement of team quality‑management practices, such as defect management, integration testing, and testing automation.
• Act as test lead for multiple cross‑client projects.
• Independently test multiple applications with minimal supervision.
• Independently run projects through the QAS lifecycle with minimal supervision.
• Coordinate test plans with multiple testers.
• Communicate directly with clients.
• Create high‑level metrics and reporting for clients.

• A bachelor’s degree in Business Administration, Computer Information Systems, or a related field.
• 7+ years of software manual testing experience.
• 7+ years of experience developing test frameworks and test artifacts.
• Prior experience communicating directly with clients.
• Experience with an SDLC methodology.
• Experience operating within teams using the Agile SCRUM process.
• Experience with test‑driven or behavior‑driven development practices.
• Strong customer and business focus.
• Strong communication and critical‑thinking skills.
• Advanced service call testing.
• Advanced knowledge of writing/testing XML.
• Experience with relevant tools such as SOAP‑UI, JIRA, TFS, SQL.
• Lead large project’s testing efforts with onshore and offshore coordination.
• Coordinate test plans with multiple testers.
• Create test data matrix and testing risk analysis artifacts.
• High level of expertise in establishing end‑to‑end test cases.
• Create test scripts that can be applied to test automation.
• Complete complex database testing.
• Ability to travel independently up to 10% of the time.

• CTFL or another professional testing designation.
• Experience with annuities, mutual funds, or life insurance.
• FLMI or another industry‑ or field‑related designation.

Zinnia offers excellent career progression and competitive compensation. We provide health/dental insurance, parental leave, a 401(k) plan, incentive/bonus opportunities, tuition reimbursement, and more. The expected salary range for this position is $110,000 – $125,000, dependent on skills and location. All offers are carefully reviewed to ensure fair, equitable pay that aligns with each candidate’s skills, education, experience, training, and geographic location.

We’re looking for the best and brightest innovators to join our team. At Zinnia, you collaborate with smart, creative professionals dedicated to delivering cutting‑edge technologies, deeper data insights, and enhanced services to transform how insurance is delivered. Visit  for more information. Apply by completing the online application on our careers page. We are an Equal Opportunity Employer committed to a diverse workforce.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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