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VIP IT Support Analyst — 1st​/2nd Line Windows & Office

Job in Greenwich, Fairfield County, Connecticut, 06831, USA
Listing for: Mercuria
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: VIP IT Support Analyst — 1st/2nd Line Windows & Office 365
Mercuria in Greenwich, CT is seeking a Full-Time Tech Support Analyst to join 1st/2nd line IT support. You will triage incidents, troubleshoot Windows 11 and Office 365 issues, manage Active Directory and ITSM tickets, and provide VIP support while coordinating with global IT teams. The role requires strong communication skills, reliability, and the ability to handle multiple priorities in a regulated environment.
We are seeking a motivated VIP IT Support Analyst — 1st/2nd Line Windows & Office 365 to join Mercuria in Greenwich, CT, United States. This posting is for the VIP IT Support Analyst — 1st/2nd Line Windows & Office 365 role at Mercuria, based in Greenwich, CT, United States. We are looking to fill the VIP IT Support Analyst — 1st/2nd Line Windows & Office 365 position at Mercuria in Greenwich, CT, United States.
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