Director of CX Technology & Systems; AI, CCaaS & Integrations
Listed on 2026-11-01
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IT/Tech
AI Engineer (Applied/Software), IT Project Manager, IT Specialist
FCP Euro Inc. is seeking a Director of CX Technology and Systems to own the CX tech stack, driving multi-year vision and hands-on configuration.
You will lead major CCaaS/telephony upgrades, AI agent augmentation, and cross-functional integrations with e-commerce, OMS, and ERP to deliver measurable efficiency. You will work closely with Product and Engineering, design end-to-end migrations, and build the first version before growing a team as needed.
The Director of CX Technology & Systems (AI, CCaaS & Integrations) role at FCP Euro Inc. is now open for applications in CT, United States.
We invite applications for the Director of CX Technology & Systems (AI, CCaaS & Integrations) position located in CT, United States.
The following opening is for a Director of CX Technology & Systems (AI, CCaaS & Integrations) with FCP Euro Inc.
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