Lead Sales Associate

Lead Sales Associate

Join to apply for the Lead Sales Associate role at Farrow & Ball
. We are looking for a driven individual to join our showroom team in Greenwich as a Lead Sales Associate on a full-time basis.

$24.00/hr - $24.00/hr

Farrow & Ball is a luxury British lifestyle brand that prides itself in creating richly pigmented paint and handcrafted wallpaper, using print methods dating back 300 years and the finest quality ingredients. The unique Farrow & Ball look transforms modern and traditional homes, large and small, inside and out. Established in Dorset in 1946, we have grown over the last 75 years and now proudly have 60 showrooms worldwide with a global network of stockists.

Key Responsibilities:

• Assisting the showroom management team in delivering budgeted sales and targets.
• Actively developing and growing sales opportunities.
• Driving key KPI’s by leading on sales and non-sales activity as directed by the Showroom Manager.
• Proactively selling the colour consultancy service and providing accurate advice on colour and suitability.
• Cultivate strong relationships with the A&D community both existing and potential.
• Promote Farrow & Ball and inspire clients through sharing brand stories and technical information.
• Maintaining the Farrow & Ball image to the highest standards and ensuring the showroom, stockroom and all displays are neat and tidy at all times.
• Lead by example, set the pace and standard in the showroom ensuring that Farrow & Ball Customers receive the highest levels of customer service at all times, serving Customers in a courteous and professional manner.
• Resolve difficult client issues and escalate to your Showroom Manager when necessary.
• Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines to Showroom operations.
• Shared responsibility for opening and closing the Showroom which includes securing the door, successful arming of the Showroom and POS procedures.

Key Attributes:

• Highly effective communicator with both internal and external clients.
• Experienced in the driving of retail sales on the selling floor.
• Exceptional selling and closing skills, having the desire to follow up to close sales.
• Experience in luxury retail is highly desirable.
• Strong business acumen, with a passion and interest in colour and interior design.
• Ability to work in a high paced environment.
• Strong visual standards background and inventory management are desirable.
• Technical knowledge of paint and wallpaper is a desirable.

• A competitive salary, reviewed annually based on individual performance.
• 10 days’ annual leave which increases with length of service plus statutory holidays.
• 401(k) scheme matched by Farrow & Ball.
• Generous staff discount on Farrow & Ball products.
• Employee Assistance Programme with 24/7 support.
• Company Sick Pay.
• Healthcare, Dental & Vision.
• Life Assurance.

• Entry level

• Full-time

• Sales and Business Development
• Consumer Services