Stock Associate
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job summary:
As a Stock Associate, you keep everything moving seamlessly. You’ll be responsible for efficiently receiving product, ensuring quick replenishment on the sales floor, and keeping the stock room tidy and accessible. You’ll package orders for customers—quickly but with care—and help with tasks as needed. You’ll contribute to an inclusive work environment focused on collaboration and passion for the product and delivering an amazing customer experience.
- Support store team to exceed customer expectations.
- Process inbound and outbound shipments, while maintaining an organized stock room.
- Provide an engaging and efficient checkout experience.
- Comply with merchandise receiving and handling guidelines.
- Maintain presentation standards.
- Learn our systems and processes and use them effectively.
- Act in a manner that aligns with our values.
- Are a team player and bring your best to everything you do.
- Are flexible, and ready to have fun along the way.
- Leverage technology to maximize efficiency and productivity.
- Are at least 18 years old.
- Are available when we are busy, including: nights, weekends and holidays.
- Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
- Can regularly move around all store areas and be accessible to customers.
- Competitive base pay and bonus programs
- Flexible days and hours
- Amazing merchandise discounts
- 24/7 free confidential help with a variety of personal and work concerns
- Personal and professional development
- Giving back – volunteer program, disaster relief funds, charitable matching donations*
- Medical, dental, vision, life insurance, pet insurance, legal plan, , commuter benefit*
- Time Away – paid time off, holidays, parental leave, disability leave, bereavement*
- 401(k) plan with company matching contributions
- Note:
availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $16.35 - $19.10
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
We are committed to creating a diverse, equitable, and inclusive workplace and warmly welcome applicants of all backgrounds. JCG is proud to provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Seniority level:
Entry level
Employment type:
Part-time
Job function:
Management and Manufacturing
Industries:
Retail Apparel and Fashion
Note:
Some content on this page may be generic or related to other roles; this description focuses on the Stock Associate role at J.Crew.
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