Senior Business Analyst - HR Systems & Processes

Overview

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, fluid career paths, internal mobility, purpose, well-being, and work‑life balance. We create a welcoming inclusive environment and volunteers thousands of hours for causes that matter most to employees.

• Partner with HR Centers of Excellence (Compensation, Talent Acquisition, Payroll) to gather, analyze, and document business requirements for HR technology initiatives.
• Lead HR process improvement initiatives by identifying gaps, inefficiencies, and opportunities for automation or system enhancements.
• Translate complex HR needs into clear functional specifications for system configuration, testing, and deployment.
• Maintain strong communication channels between HR stakeholders and technical teams to ensure accurate solution delivery.
• Support system upgrades, implementations, and integrations related to HR functions such as core HCM, recruiting, onboarding, performance, and time tracking.
• Perform impact analyses for proposed changes in HR systems, ensuring regulatory compliance and minimal disruption to operations.
• Develop documentation including process maps, functional specs, test scripts, and end‑user training materials.
• Contribute to knowledge‑sharing across the HR technology team.
• Stay informed on trends in HR technology, compliance requirements, and Agile delivery practices.

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (preferred)
• 5+ years of experience in business systems analysis, with a strong focus on HR processes and technologies
• Demonstrated experience with HRIS platforms (Workday preferred)
• Deep understanding of end‑to‑end HR processes (hire‑to‑retire) and their interdependencies
• Strong analytical, documentation, and problem‑solving skills
• Proven ability to manage multiple initiatives in a fast‑paced, Agile environment
• Excellent written and verbal communication skills, with the ability to engage both technical and non‑technical audiences
• Prior experience with system integrations, reporting, and production support

• Experience in the financial services industry (preferred)
• Background in software quality assurance or development a plus

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business‑casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time – 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short‑ and long‑term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

$89,900.00 – $

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Drug‑free workplace.