Technical Product Manager

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Technical Product Manager supports the delivery and evolution of technology platforms, including generative AI, decisioning, personalization, and experimentation capabilities Working under senior product leadership, this role partners with engineering, data science, and business teams to translate requirements into technical solutions, execute platform roadmaps, and deliver scalable, reliable capabilities

• Support platform roadmaps, including feature definition, prioritization, sequencing, and delivery
• Translate business and technical requirements into user stories, acceptance criteria, and technical specifications
• Define requirements for data pipelines, decisioning policies, experiments, lead allocation, logging, data contracts, and service-level agreements (SLAs)
• Partner with engineering, machine learning (ML), and data teams to plan and deliver platform capabilities
• Manage product backlogs and coordinate Agile activities, including sprint planning, refinement, and releases
• Collaborate with senior product managers to evaluate technical tradeoffs, dependencies, and risks
• Support platform governance, documentation, versioning, approvals, and compliance processes
• Monitor platform performance, reliability, and adoption through key performance indicators (KPIs), service-level objectives (SLOs), and operational metrics
• Analyze data and stakeholder feedback to identify opportunities for optimization
• Support platform enhancements, integrations, migrations, and technical improvements
• Communicate progress, risks, and outcomes to cross-functional stakeholders

• Bachelor's degree in Computer Science, Engineering, Business, or a related field
• 5+ years of product management experience, preferably in technical or platform-focused roles
• Experience working with engineering teams in an Agile development environment
• Experience supporting technical roadmaps, managing backlogs, and coordinating cross-functional initiatives
• Ability to develop technical specifications and evaluate code, data contracts, and system tradeoffs
• Working knowledge of systems architecture, APIs, cloud platforms, and system integrations
• Strong analytical, problem-solving, and communication skills
• Ability to manage competing priorities and execute within an established product strategy

• Experience with generative AI, machine learning, decisioning, personalization, or data platforms
• Familiarity with data pipelines, experimentation methodologies, A/B testing, and event logging
• Experience supporting cloud-based platforms, system integrations, or modernization initiatives
• Knowledge of platform governance, SLAs, SLOs, and performance monitoring
• Ability to quickly develop technical expertise and take on increasing product ownership

*** Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave…