Member Sales & Service Specialist - Greenwood Village

Join to apply for the Member Sales & Service Specialist - Greenwood Village role at Empowered Pilates, a Club Pilates Franchisee

This range is provided by Empowered Pilates, a Club Pilates Franchisee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay: $16.00/hr

• Respond to customer emails, text messages and phone calls. Always answer the phone, return texts, calls and emails the same day, and escalating issues to management as needed.
• Execute sales protocols for prospect follow-up, membership sales, or intro class booking.
• Provide exceptional customer service to all clients of the studio, be it in person, over the phone, via text messaging or email.
• Conduct tours of the facility while actively engaging with individuals.
• Meet or exceed call goals per shift.
• Meet or exceed assigned KPI’s.
• Achieve personal and studio-level sales goals.
• Help to maintain a clean and orderly studio.
• Participate in special events as needed to promote the studio.
• Smile a ridiculous amount.
• Other duties as assigned.

• Excellent communication and interpersonal skills in person, on the telephone, via email, and text message.
• Must be comfortable with public speaking in groups of up to 12 people.
• Strong sales and customer service skills.
• Goal‑oriented with an ability to achieve membership, retail, and service objectives.
• Ability to learn and use the Club Ready software system.
• Punctual, reliable and professional.
• Ability to work harmoniously as part of a team.
• Ability to adapt and evolve in an ever‑changing fast‑paced diverse environment.
• Ability to stand or sit for up to 8 hours throughout the workday.
• Hearing sufficient to understand conversations, both in person and on the telephone.
• Reliable means of transportation to studio and occasional offsite events.

• $16 per hour plus commissions and free classes!
• FREE PILATES CLASSES
• Merchandise discounts
• Opportunities for growth within the studios

Employee status (W2) not a contractor

Greenwood Village, CO

Entry level

Full‑time

Business Development and Sales