Escrow Officer; in-office Job Greenwood area,Indiana USA,Finance & Banking

Position: Escrow Officer (in-office)
Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has believed in its people. We are passionate about our work and committed to fostering an environment where everyone feels welcome, supported, and empowered to innovate and reach their full potential.

Our inclusive, people-first culture has earned us numerous accolades, including a place on the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also been recognized as a great place to work for women, diversity, and LGBTQ+ employees, and featured on over 50 regional best places to work lists. First American strives to be a great workplace for all.

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What We Do

We enable you to deliver best-in-class service and support to your clients by leveraging industry-leading technology and partnering with the strongest escrow and underwriter teams in the industry. We are transforming the residential real estate experience, one closing at a time. Join First American, where we recognize our true worth is our people. We are seeking an Escrow Officer to join our growing team.

This role involves working in a dynamic, fast-paced environment focused on customer service and closing deals. It requires excellent decision-making, strong communication skills, and the ability to multi-task as part of a team. The Escrow Officer manages real estate transactions by establishing escrow accounts, handling funds, processing documents for closings, and completing settlements according to established policies and procedures. This position plays a vital role in making home ownership dreams come true.

This is an in-office role located at 373 Meridian Parke Ln, Ste D-1, Greenwood, IN.

What You’ll Do

Complete real estate escrow transactions by determining requirements.

Act as a neutral liaison between parties, adhere to company policies, and monitor/risk mitigation.

Ensure all funds are properly managed and disbursed per contract and policies.

Prepare and provide regular escrow account status reports to involved parties.

Examine property titles, mortgages, and trust deed documents.

Prepare legal documents for sale closure.

Complete closing procedures, including recording, filing documents, and preparing final statements and titles.

What You’ll Bring

2-4 years of escrow-related experience.

Experience handling escrow transactions directly.

Openness to new technology and proprietary programs; adaptable to workflow changes.

Passion for customer service with a professional, positive attitude.

Excellent verbal and written communication skills with internal teams and external customers.

Strong organizational skills, attention to detail, and problem-solving abilities.

Ability to work collaboratively to exceed customer expectations.

Willingness to guide and support new talent learning the business.

Proficiency in MS Office and quick adaptation to new software.

Valid licensing/certification as required by applicable state.

High school diploma or equivalent.

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What We Offer

We celebrate diversity, equity, and inclusion because they are key to our success. Our People First Culture encourages you to bring your full, authentic self to work. First American is an equal opportunity employer. Depending on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/sick leave, and additional benefits like an employee stock purchase plan.

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