Project Manager, Operations Manager, Program ​/ Project Manager

Description

The Project Manager leads cross‑functional teams through the New Product Development (NPD) process—from concept to market launch—ensuring projects meet timeline, budget, and quality targets. This role is critical to driving innovation and delivering products that shape our market presence. The successful candidate should demonstrate capacity in both technical and soft skills, a bias towards action, sound decision making, and integrity in their dealings with stakeholders and delivery partners.

• Planning and Execution
  • Manage project development from initiation to closure.
  • Maintain a project schedule to identify and define critical milestones and activities necessary to achieve.
  • Ensure alignment of project scope with business objectives and product strategy.
  • Work with project sponsor, stakeholders, and departmental team leaders to complete NPD Tollgate deliverables including business case, commercialization plan, scope, design and technical solutions.
• Stakeholder Management
  • Be accountable for project results along with project sponsor.
  • Act as a mediator between stakeholders and team members through diplomacy and negotiation.
• Team Leadership
  • Clearly communicate expectations to team members and stakeholders and hold members accountable.
  • Lead, coach, mentor, and motivate project team members on a proactive basis.
  • Tactfully navigate the product development team balancing the product requirements of commercialization, marketing, visual brand identity, technical functions and features, quality assurance, safety, service and manufacturability.
• Risk and Issue Management
  • Resolve any issues and solve problems throughout the project life cycle by managing risks, scope changes, and resourcing needs.
  • Determine if external consultants or contractors will be required to complete the project plan. If required, recruit and manage appropriate staffing resources.
  • Interface with vendors and procurement team to eliminate gaps and communicate needs critical to the success of the product.
• Post‑Project Activities and Continuous Improvement
  • Determine how results will be measured throughout the project and complete a post‑project evaluation to determine how well results were achieved.
  • Contribute to the enhancement of tools and best practices of the PMO.
  • Safely crash unsuccessful or re‑prioritized projects.
  • Ensure all project documents are safely archived following project completion.

• Education/
  
  Experience:
  
  University degree or college diploma in business or engineering; 5+ years work experience in project and/or marketing management; PMI Certification is a major asset.
• Track record of successful leadership of investment and high‑stakes capital‑intensive efforts demonstrating capabilities of strategic, operational, and technical management skills.
• Strong analytical skills and proficiency in software tools such as Engineering/PLM: 3DExperience, Smarteam - ENOVIA;
  Enterprise:
  Oracle EBS, Infor;
  Collaboration/Analytical:
  Excel, PowerPoint, Microsoft Teams;
  Project Management:
  Microsoft Project, Smartsheet, Jira, Asana, Etc.
• Knowledge of Bill of Material, Product Costing, and Engineering Change Management.
• Excellent communication, leadership, problem solving, and analytical skills.
• Ability to thrive in a dynamic environment, managing inter‑dependency, navigating complexity, balancing multiple concurrent developments, and maintaining order and motivation through informal authority and influential means.
• Ability to elicit cooperation from senior management, stakeholders, and contributing departments in a matrix organization. Organizational agility is a must.
• Business acumen; specifically in drivers of cost and value creation in product development.
• Preferred industry experience in domestic consumer or commercial appliances.
• T‑shaped skillset; proficient in both depth of project management/development and cross‑disciplinary breadth to enhance collaboration, foster innovation, and problem‑solving across domains.

Mid‑Senior level

Full‑time

Project Management and Information Technology

Consumer Goods