Engineering Associate - NEXUS Details

What is the role about?

Join Endress+Hauser’s NEXUS program as an Engineering Associate and embark on a transformative journey to develop technical and business skills and gain exposure to different functions within the Customer Excellence department. Through a personalized 6-12-month program designed for new graduates, participants will focus on executing functions required to support our customers and drive our business, gaining hands-on practical skills, technical skills, business acumen, and insight into our operations.

You will interact with various groups learning the Sales, Service, and Projects portions of our business.

• Continually learn and develop skills for handling Endress+Hauser tools, processes, etc. within the different teams/functions.
• Address customer inquiries and technical issues via phone, Salesforce, and email.
• Collaborate with others to provide technical support and develop solutions for customers.
• Guide customers in selecting the right products based on their needs.
• Ensure an exceptional customer experience by addressing post-sales technical questions and supporting the sales team.
• Provide ongoing communication with customers on pending quotes, addressing unresolved issues, and ensuring satisfaction.

You will have (required):

• Bachelor's degree in an engineering or related technical field
• Internship, co-op or work experience in an engineering related and/or customer focused role
• This position is not eligible for visa sponsorship. All employees must be eligible to work in the United States.

You may have (preferred):

• Demonstrated leadership skills and supportive team player
• Strong verbal and written communication skills and ability to articulate clearly
• Curious and open to new challenges for innovative problem solving
• Uses understanding of customer needs to initiate solutions
• Implement customer feedback to improve overall experience and prevent issues from occurring
• Ability to read, analyze and interpret technical documents and bid specifications

• Family-owned, friendly, and highly committed company
• Tuition reimbursement and a wide range of development opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Competitive compensation and bonus opportunities
• Generous paid time off
• Life insurance and 401(k) savings with company match
• Full-service café, fitness center, and health clinic (in Greenwood, IN)

Endress+Hauser is an equal opportunity employer and does not discriminate on the basis of any protected classification including protected veteran and disability status.