Customer Service Rep West Wade Hampton blvd

Customer Service Rep (07279) - 215-a West Wade Hampton Blvd

ABOUT THE JOB

We’re looking for a customer service representative to provide friendly, efficient service to our customers. This role includes preparing and delivering orders, managing telephone orders, and maintaining a clean and organized store environment. The position is part or full time, with flexible schedules suitable for students and others.

• You must be 16 years of age or older.
• Excellent verbal and written communication skills.
• Ability to comprehend and give correct written and verbal instructions.
• Ability to make correct monetary change.
• Basic computer skills and ability to use a touchscreen or keyboard to enter orders.
• Good math skills (addition, subtraction, multiplication, division).

• Operate all equipment.
• Stock ingredients from delivery area to storage and walk‑in cooler.
• Prepare product.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Orientation and on‑the‑job training will be provided.

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co‑workers to process orders over the phone and in person.

• Add, subtract, multiply, and divide quickly and accurately (calculator may be used).
• Make correct monetary change.
• Possess verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers for rapid, accurate movements.
• Enter orders using a computer keyboard or touchscreen.

Exposure to varying weather conditions when removing trash and performing outside tasks. In‑store temperatures range from 36°F to 90°F+ in some areas. Sudden temperature changes, food odor fumes, cornmeal dust, cramped quarters, hot surfaces/tools up to 500°F, sharp edges, and moving mechanical parts are present. Skills required include talking and hearing on telephone, near and mid‑range vision, depth perception, and distinguishing between hot and cold surfaces.

• Standing:
  Most tasks performed from a standing position; work surfaces 36"–48".
• Walking:
  Short distances for short durations.
• Sitting:
  Paperwork completed at a desk or table.
• Walking & lifting:
  Bulk deliveries up to 50 pounds, lifting cases to shelves up to 72".
• Carrying:
  Large cans, pizza sauce, pizza dough trays (up to 12 lb each). Pushing & pulling of trays via dollies (up to 7.5 lbs force).
• Climbing:
  Occasionally navigate stairs or ladder.
• Stooping/Bending: 30–45 sec repeats at pizza assembly station and front counter; bending down required.
• Crouching/Squatting:
  Occasional for stocking shelves and cleaning low areas.
• Reaching:
  Continuously up, down, forward; up to 72" overhead; up/down for tasks.
• Hand Tasks:
  Use forearms and wrists forcefully; manipulate pizza peel, rolling cutter, and cardboard box assembly.

Use of pens, computers, telephones, calculators, TDD equipment, pizza cutter, pizza peel, and rolling cutter.