Pharmacy Tech Advanced

Inspire health. Serve with compassion. Be the difference.

Under the direction of a pharmacist, a pharmacy technician performs pharmacy-related functions in compliance with departmental policies and procedures and participates as an active member of the pharmacy team to provide pharmaceutical care for patients. Accountabilities include a combination of the following:
Hazardous compounding as a significant portion of schedule hours, system/automation support that does not expand across the entire health system and/or purchasing or inventory control responsibility at the site level. Shift/site lead roles within their respective workplace are also considered within the Pharmacy Technician Advanced role at sites with less than 350 registered acute care inpatient beds.

• All team members are expected to be knowledgeable and compliant with Prisma Health's values:
  Inspire health. Serve with compassion. Be the difference
• Performs all technician functions specific to the space that the pharmacy technician is responsible for supporting
• Hazardous compounding as a significant portion of scheduled shifts
• Interprets and prepares medication orders by filling provider orders, medication kits/trays, automated dispensing cabinets, and floor stock requisitions. Accurately completes the cart fill and code tray refills. Handles all controlled substances in compliance with regulations and policies.
• Demonstrates proficiency with work-related computer and automation skills through problem solving for automated dispensing cabinets, inventory management technology, label printers, unit dose packing machines, IV room automation, and other pharmacy-specific technologies. Accurately enters patient charges and credits as well.
• Contributes to the financial and operational well‑being of the institution through management of inventory systems both perpetual and manually maintained
• Shift/Site technical leadership at acute care sites with less than 350 registered acute care inpatient beds or less than 8 technicians (retail)
• Contributes to an efficient pharmacy work environment by providing excellent customer service to include, but not limited to answering the phone within three rings, servicing the pharmacy window in a timely and accurate manner, maintaining a clean and orderly work area, and being at work and prepared to start working at the beginning of each shift.
• Participates in training of new personnel and mentorship of new pharmacy technicians and pharmacy interns
• Creates patient profiles in multiple software systems (dispensing software, patient management software, cover my meds, etc.)
• Conducts benefits investigations on all specialty prescriptions
• Assists pharmacists with prior authorizations/appeals
• Clarifies orders with pharmacist and/or providers as necessary
• Coordinates initial fills and refills for all specialty medications
• Educates patients/caregivers to specialty pharmacy services
• Facilitates/schedules delivery of medication to patients (home delivery or inter-campus courier)
• Documents progress in various software platforms (EMR, patient management software, dispensing software, etc.)
• Follows up with office practices and/or patients to ensure receipt of medication
• Orders and maintains inventory of medications as needed
• Complies with all established policies/procedures for medication concierge program workflow to support Prisma Health discharges
• Creating a pharmacy‑driven program for Prisma patients that works through medication assess barriers prior to discharge (i.e. cost, prior authorizations)
• Refining discharge medication assess opportunities
• Aid in the auditing and compliance of the 340B program focused on mixed‑use settings
• Acts as a liaison between the 340B program leadership and site level leadership, including the education of staff on best practices and helping to steer sites toward compliant procedures
• As required, participates in site visits and discussion in the addition of new 340B sites as requested by the system
• System and Automation Support Roles that do not expand across the entire health system that may include the following areas:
  Informatics Support, Automated Dispense Cabinet Support,…