Operations Manager

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions‑based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too:
Refresco is at the cutting edge of a fast‑moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Reporting to the Plant Manager, the Manager Operations is responsible for the entire manufacturing plant operations. Directs the plant through supervision, sharing information, taking or directing corrective action as required and recognizing achievements.

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
• Provides training, direction and instruction and conducts performance evaluations.
• Provides guidance and training on work standards and expected outcomes.
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the Plant and establish and maintain budget control for area of scope.
• Development of the team and continuous improvement in the performance of all team members by setting clear and challenging goals and objectives.
• Operates the plant in accordance with corporate and plant policies, customer requirements, approved budgets.
• Participates in the development of the annual department budget and strategic long‑term planning.
• Communicate plant production related requirements and solutions to the relevant departments.
• Analysis of plant results, discussing areas of concern with the management team.
• Conduct plant production meetings with plant employees, and salary employees.
• Directly observe operating departments on a regular basis to ensure the quality of production and adherence to sanitation and safety standards.
• Ensures the fulfillment of customer orders within the specifications of quality, quantity and cost.
• Manages the assigned business metrics including yield, labor efficiency, and overhead expenses.
• Demonstrates leadership to ensure consistent quality of work.
• Maintains effective communication of expectations and goals throughout the plant environment.
• Develop and communicate business impact with weekly, monthly, and quarterly performance reports and presentations. Make regular presentations to the Management team on performance.
• Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non‑compliance.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Oversee effective deployment of human resources throughout the plant and ensure the correct administration of the collective Bargaining Agreement, if applicable.
• Responsible for reviewing SQF Annual Review checklist with Management.
• Jointly responsible for site security /Food defense and product quality.
• Key member of the Business Continuity Team: decision making, oversight and investigating actions arising from a crisis management incident.
• Represents the company…