Rick Erwin's Greer - Server Assistant

Server Assistant Summary of Position

Maintain excellent customer service in its atmosphere, to ensure guest satisfaction and a future return. Server assistants performing their jobs on a daily basis are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage at a minimum.

• Provide guests with water, coffee/tea, and bread service throughout the meal.
• Remove used and unneeded dishes and glassware from guests tables to the dish area; scrape and stack dishes.
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes; remove empty bottles and recycle/trash.
• Re‑set all tables in assigned section as guests depart; assist server as needed; respond appropriately to guest requests- communicate with server immediately.
• Perform side work at the start and end of each shift as assigned by management.
• Monitor and observe guests dining experience. Ensure that guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Be ready and willing to assist fellow staff members as situations arise.
• Thank guests for their visit and invite them to return.

High school diploma or equivalent preferred.

Previous experience in full-service restaurants preferred, but not required.

• Ability to communicate and understand the English language.
• Must speak English fluently and be able to write basic English.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Punctuality and regular, reliable attendance including reliable transportation.
• Honesty and integrity; hardworking.
• Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.
• Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.

Entry level

Full-time

Management and Manufacturing

Food & Beverages

Greer, SC