Business Development Representative

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

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Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

We're seeking a Business Development Representative to help customers and vendor partners maximize business outcomes through strategic account growth, partner enablement, pipeline development, and customer acquisition initiatives. This role combines relationship management, business development, and technology solution expertise to drive adoption, uncover new opportunities, and deliver measurable results.

As a trusted advisor, you'll work closely with customers, sales teams, and vendor partners to identify needs, recommend solutions, and support long-term business growth. Drawing on platform insights and data, you'll help customers expand their capabilities, optimize performance, and achieve their business goals.

• Drive customer acquisition, pipeline generation, upgrades, renewals, and cross-sell opportunities.
• Identify growth opportunities using business insights, data, and customer engagement strategies.
• Build and maintain strong relationships with customers and key stakeholders.
• Support customer success by aligning solutions to business objectives.

• Develop expertise across assigned technology solutions, products, and services.
• Deliver training, presentations, and enablement programs that increase customer adoption and value realization.
• Create and maintain sales and marketing resources that support business development efforts.
• Stay informed on industry trends, emerging technologies, and competitive offerings.

• Partner with sales teams to identify customer needs and recommend appropriate solutions.
• Support pre-sales activities, including presentations, demonstrations, and proposal development.
• Collaborate with vendor partners to support strategic initiatives, promotions, and growth objectives.
• Leverage vendor relationships to help customers maximize business outcomes.

• Bachelor's degree or equivalent combination of education and professional experience.
• 2+ years of experience in business development, sales, account management, customer success, or a related customer-facing role.
• Strong communication, presentation, and relationship-building skills.
• Ability to identify customer needs and develop solution-based recommendations.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a strong sense of ownership, accountability, and results orientation.
• Proficiency with CRM systems, business applications, and Microsoft Office tools.

• Experience with in the technology, SaaS, cloud, cybersecurity, or IT solutions industry.
• Experience supporting channel partners, resellers, vendors, or indirect sales organizations.
• Knowledge of customer enablement, pipeline management, and solution selling methodologies.
• Experience delivering customer presentations, training programs, or product demonstrations.
• Familiarity with data-driven sales strategies and business intelligence tools.

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