Receptionist, Administrative​/Clerical

Overview

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Our Company:
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to maintain a high performing, connected culture where everyone feels like they belong. We are on a long-term transformation program known as Block Next, focused on innovation, client experience, and sustainable growth.

We are curious, creative, and ready to embrace challenges as opportunities to make a meaningful difference where you live, work, and play.

Helping others is central to our work. You will see the impact of your work firsthand as you inspire clients to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year and focus on how to wow clients now and in the future as a seasonal Client Service Professional/Receptionist.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as they would like to be scheduled
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with the team
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with the ability to use Microsoft Office

At H&R Block, we invest in our people by supporting their total well-being. Our benefit offerings help associates plan for their health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Benefits with additional eligibility requirements:
  Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan

We remain committed to building a connected culture—trust, care, and connections are how we work together as we create an environment where everyone feels safe to bring their authentic self to work and belong as part of a larger team. You will be immersed in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who support each other’s growth.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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