Receptionist - OP

Native American Rehabilitation Association of the Northwest, Inc. (NARA)

Title: Receptionist

Location: Adult Outpatient – 355 NW Division St., Gresham, OR 97030

Schedule: This is an in-person position, Monday through Friday, 8:30am – 5:00pm

Wage Range: $21.00 – $23.00 Hourly, Non-Exempt

If you are a motivated and dedicated Receptionist looking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.

With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

The Outpatient Receptionist provides administrative support to Outpatient Treatment staff with high volume interaction with staff and clients including greeting, directing clients, answering phones, word processing and data entry, and other duties as assigned.

• Answer multi-line phone system, direct calls, take messages in a courteous and professional manner.
• Greet clients and assist them as needed.
• Schedule client appointments and maintain schedules and calendars.
• Provide general information about NARA programs, as requested.
• Perform typing assignments, data entry and general office support as assigned.
• Attend meetings as required.
• Data entry of client appointments and group rosters for billing.
• Sort, screen, and distribute incoming mail and process outgoing mail following postal regulations.
• Perform clerical functions incidental to reception activity.
• Observation of urinalysis and ordering labs.
• Maintain and order food and pantry supplies.
• Serve food and coffee to clients and community members.
• Kitchen clean-up and stocking.
• Coordinate special events: meetings, staff training, graduation, etc.
• Back up for prescreening clients for entry into the Outpatient program.
• Work collaboratively and maintain professional boundaries with clients, other NARA staff, team members, and treat everyone with respect and dignity at all times.