Relationship Manager, Portland

Base Pay Range

$90,000.00/yr - $/yr

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. AFC’s core business complements the other business units within the OPENLANE group of companies.

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• Elevating Relationships – we connect deeply with our customers.
• Powered by Passion – passion is our superpower.
• Vision-driven – we prepare our customers for the future.
• Dedicated to You – we value and support each other.

A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will manage portfolio, mitigate risk, develop team members, and ensure operational efficiencies.

• Focused on Elevating Relationships.
• Powered by Passion – obsessed with customer service.
• Vision-driven – prioritize future needs.
• Dedicated – people-first commitment.

• Cultivate new business relationships and manage customer acquisition.
• Coach and develop your team in portfolio management, data analysis, and business development.
• Conduct regular meetings with your team to align on goals and strategy.
• Provide industry-leading knowledge to help customers manage and grow their businesses.
• Forecast opportunities and challenges based on local area and customer operations.
• Lead prospecting, growth, and portfolio development efforts.
• Act as a trusted advisor through collaboration with internal stakeholders and external partners.
• Ensure compliance with applicable laws and codes for the assigned geographic area.

Reporting to the Regional Director, this role collaborates with Credit, Contracting, Collections, Training, and Operations teams, and interacts with customers and external partners.

• 5+ years of experience in customer-facing, sales, or sales support roles.
• 3+ years of people leadership experience.
• Experience in team management and building strong sales relationships.
• Passion for leading people, projects, and budgets.
• Ability and desire to travel frequently within your market.
• Familiarity with risk management principles and collections procedures.
• High accountability towards local goals and business targets.

• Experience in automotive, financial services, or related industries.
• Basic understanding of financial statements.
• Proficiency in Google Workspace, Salesforce, Tableau.
• Familiarity with customer relationship management (CRM) tools.

• Competitive pay.
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
• Immediately vested 401K (US) or RRSP (Canada) with company match.
• Paid Vacation, Personal, and Sick Time.
• Paid maternity and paternity leave (US).
• Employer-paid short-term and long-term disability, life insurance, and AD&D (US).
• Robust Employee Assistance Program.
• Employer paid Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.
• Opportunities to expand your skill set and share knowledge across a globally traded organization.
• Culture of internal promotions, diverse career paths, and meaningful advancement.

We’re excited to hear from you!

Mid-Senior Level

Full-time

Sales and Business Development

Technology, Information and Media