Fraud Special Project Consultant

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The Fraud Special Project Consultant – Fraud & Operations supports projects, business-management activities, executive reporting, and CAO-related deliverables across Fraud and Operations.

The role organizes and analyzes information, coordinates project activities, develops recurring reporting and presentation materials, tracks commitments and milestones, and supports more senior team members and business leaders in executing organizational priorities.

The position may also support risk, process improvement, change-management, and other special initiatives based on emerging business needs.

• Support projects and initiatives across Fraud and Operations.
• Maintain project plans, milestones, action items, decisions, dependencies, and status reporting.
• Coordinate meetings, working sessions, deliverables, and stakeholder inputs.
• Gather and consolidate information from multiple business partners.
• Escalate emerging risks, delays, or unresolved issues to project and business leads.
• Support implementation and follow-up activities.

• Support preparation of QBRs, MBRs, executive presentations, leadership updates, and other CAO-related deliverables.
• Coordinate daily, weekly, and monthly reporting processes.
• Collect, validate, consolidate, and organize information contributed by Fraud and Operations teams.
• Draft presentation materials and written business updates using established formats and leadership expectations.
• Maintain reporting calendars, templates, presentation standards, and historical materials.

• Track organizational commitments, milestones, decisions, and leadership action items.
• Assist with preparing meeting materials, agendas, status summaries, and follow-up documentation.
• Perform research and basic analysis to support business decisions and project delivery.
• Identify inconsistencies, missing information, or reporting gaps and work with appropriate partners to resolve them.

• Support risk-related projects, process changes, control activities, and change-management initiatives.
• Coordinate documentation and stakeholder input for assigned risk or change efforts.
• Maintain project documentation and evidence supporting execution.
• Assist with impact assessments, readiness activities, communications, implementation tracking, and post-implementation follow-up.
• Support senior team members on more complex risk or organizational initiatives.

• Moderate ambiguity:
  Works independently within established objectives, processes, and frameworks.
• Project support:
  May own defined work streams or smaller projects while supporting senior consultants on larger initiatives.
• Leadership exposure:
  Develops materials for leadership, typically with senior review for highly visible executive communications.
• Analysis:
  Consolidates and analyzes information and identifies themes, gaps, and issues.
• Risk support:
  Coordinates defined risk and change activities rather than independently leading highly complex cross-functional risk matters.
• Escalation:
  Recognizes issues requiring senior attention and escalates appropriately.

• Bachelor's degree,…