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Senior Product Strategy Manager — Digital CX & AI

Job in Gresham, Multnomah County, Oregon, 97030, USA
Listing for: ServiceNow
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 149000 - 231000 USD Yearly USD 149000.00 231000.00 YEAR

Job Description & How to Apply Below

Service Now seeks a Product Strategy Senior Manager for the Connected Customer Experience (CCx) team. You will shape long-range strategy for CCx digital customer experiences across support, learning, and success, translating insights into clear roadmaps and business cases, and presenting to executives.

You will engage with customers and senior leaders, drive evidence-based decisions, and embed AI-enabled workflows into planning, research, and measurement in a fast-paced environment.

This role, Senior Product Strategy Manager — Digital CX & AI at Service Now, could be your next move.

The advertised compensation is 149..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Product Strategy Manager — Digital CX & AI role in the description above.

Position Requirements

10+ Years work experience
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