VOC Program Lead: Customer Insights & AI Enablement
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Business
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IT/Tech
Job Description & How to Apply Below
Figma seeks a strategic, data-driven Voice of the Customer Program Manager to lead a company-wide VOC initiative. You will own the end-to-end insight loop, surfacing the biggest customer pain points and translating them into actionable signals for Product, Engineering, and Support.
Based in the US or remote within the United States, you will collaborate across Support, Sales, Research, Marketing, and Product, leveraging AI to move faster and demonstrate program impact.
The VOC Program Lead:
Customer Insights & AI Enablement role at Figma is now open for applications in OR, United States.
All applications are reviewed carefully by our team.
The position is based in OR, United States.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 127..
We aim to respond to suitable candidates as soon as possible.
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