Commercial Bkg Client Rep

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This is a great opportunity for an experienced banking professional looking to take the next step in Commercial Banking. You’ll work directly with business and commercial clients, helping them navigate their day-to-day banking and Treasury Management needs while serving as a trusted resource when more complex questions or issues arise. The role combines client service, operational problem-solving, and Commercial Banking expertise.

You’ll support products and services such as ACH, wire transfers, Positive Pay, account maintenance, and other Treasury Management solutions, while partnering closely with Relationship Managers and internal teams to research issues and deliver a strong client experience.

• Support business and commercial clients with complex servicing requests and account needs.
• Assist clients with Treasury Management products and services, including ACH, wires, Positive Pay, and related banking solutions.
• Research and resolve client inquiries, taking ownership of issues from initial contact through resolution.
• Partner with Relationship Managers and other internal teams to coordinate solutions for clients.
• Manage multiple client requests and priorities while maintaining a high level of service.
• Serve as a knowledgeable resource across Commercial Banking products and processes.
• Help support the broader team through your banking knowledge and experience.
• The Grade 11 position was also intended to have more of a senior/informal leadership component than the lower-grade Commercial Banking positions, including serving as a resource to teammates and helping maintain operational flow when leadership is unavailable. It is not a formal people-management position.

• Commercial Banking
• Business Banking
• Treasury Management
• Branch banking with meaningful business-client exposure
• Commercial or business client servicing
• Other banking environments that provide transferable knowledge and experience

The strongest candidates will be able to combine banking knowledge with excellent client service. They should be comfortable researching complicated issues, communicating clearly with clients, managing competing priorities, building relationships across the organization, and learning increasingly complex Commercial Banking and Treasury Management products.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked,…