Leave of Absence Manager

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the leave of absence manager is responsible for administering the company’s leave of absence programs and ensuring compliant, compassionate, and consistent support for employees and managers. This role serves as the subject matter expert for leave administration, ada accommodations, and workers’ compensation, while also supporting employee continuity during emergencies and serving as the hr point of contact for safety-related matters. This role also serves as a cross‑trained backup and active contributor to the benefits team, supporting day‑to‑day administration of health, welfare, and retirement plans.

The ideal candidate combines deep leave‑compliance expertise with the versatility to step into benefits administration as workload and coverage require.

own the end-to-end administration of employee leaves of absence, including fmla, state and local leave programs, paid family and medical leave, parental leave, military leave, personal leave, and other company-sponsored leave programs. Partner with brokers and vendors to evaluate plan performance, ensure service excellence, and optimize cost-effectiveness. Serve as the primary point of contact for employees and managers throughout the leave process, providing clear, empathetic, and timely guidance on eligibility, required documentation, benefits continuation, pay coordination, and return-to-work expectations.

Ensure timely and accurate completion of leave notices, certifications, designation communications, payroll coordination, and related documentation. Maintain accurate leave records in hris and leave-management systems; monitor leave balances, intermittent leave usage, and return-to-work dates. Partner with payroll, benefits, hr business partners, managers, and external leave vendors to ensure leave information is administered consistently and accurately. Stay current on applicable federal, state, and local leave laws and recommend process or policy updates as requirements change.

Develop reporting and identify trends, risks, and opportunities to improve the employee leave experience and operational effectiveness.

manage the interactive process for workplace accommodation requests under the ada and applicable state and local laws. Review medical documentation, assess accommodation options, engage employees and managers in the interactive process, and document decisions and next steps. Partner with hr business partners, legal, and business leaders to implement reasonable accommodations and monitor ongoing effectiveness. Maintain confidential accommodation records and ensure consistent, compliant handling of requests.