Field Support Technician

Benefits:

• Health insurance options
• Free Life Insurance
• Free Personal Tax Return
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician plays a key role in setting up and maintaining our kiosks in various local retail stores. This position combines hands‑on physical setup with basic IT support, ensuring our technology is installed correctly and functions smoothly throughout the season.

• Assist with the set‑up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Install and configure computer hardware, peripherals, and basic software applications at kiosk locations.
• Perform basic network troubleshooting, including checking connectivity, resetting routers/modems, and ensuring devices are properly linked to the network.
• Ensure all tech components meet operational standards and escalate issues to the IT team when necessary.
• Meet deadlines to ensure office and kiosk locations align with brand and marketing appearance standards.
• Maintain a clean and inviting workplace, including tasks such as trash removal, vacuuming or sweeping, cleaning counters and glass surfaces.
• Drive a moving truck to transport equipment to and from retail locations.
• Other duties as assigned.

• Basic knowledge of computer installation, network setup, and troubleshooting.
• Ability to work independently and manage time effectively.
• Comfortable with physical tasks such as lifting equipment and assembling furniture.
• Strong attention to detail and commitment to maintaining brand standards.

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

• Full-time and part-time positions are available
• Flexible Schedule Options – Work that works for you!
• Competitive Pay (Hourly rate varies based on experience)
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you’re looking for a rewarding opportunity to learn new skills and make an impact,
apply today!