Adobe Analytics; CJA) Consultant

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Adobe Analytics (CJA) Consultant based in the United States.

Join a collaborative digital experience consulting environment focused on helping organizations make better decisions through data, technology, and customer insights. As an Adobe Customer Journey Analytics (CJA) Consultant, you will support a higher-education client's digital experience modernization initiative through a focused assessment of its existing analytics infrastructure. You will evaluate data collection, tracking configurations, reporting structures, and measurement practices to identify strengths, gaps, and opportunities for improvement.

Working alongside an experienced analytics team, you will translate technical findings into practical, prioritized recommendations that guide future measurement and personalization strategies. This short-term consulting engagement offers the opportunity to apply your specialized expertise independently while collaborating with technical and business stakeholders. The assignment is remote, designed for an experienced professional who can deliver meaningful insights within a defined scope and timeline.

• Adobe CJA Assessment:
  Review the client's existing Adobe Customer Journey Analytics configuration, examining how digital data enters the platform, how it is structured, and how it supports analysis and reporting.
• Measurement and Data Quality Evaluation:
  Assess whether the current analytics implementation aligns with business measurement objectives and relevant industry best practices. Identify inconsistencies, data-quality concerns, and opportunities to improve measurement reliability.
• Tracking and Tag Management Review:
  Examine Adobe Launch configurations and data-collection components, as well as any Tealium integrations or dependencies that influence the analytics environment.
• Tracking Gap Identification:
  Investigate potential gaps in digital measurement, including untracked pages, buttons, forms, and other important customer interactions. Validate findings and assess their potential impact on reporting and customer journey analysis.
• Technical Documentation:
  Document the current analytics architecture, configuration, and data collection processes, translating technical observations into clear, actionable findings.
• Strategic Recommendations:
  Develop prioritized recommendations outlining which elements should be retained, improved, or investigated further to strengthen the client's measurement foundation and support future digital experience modernization.
• Stakeholder
  
  Collaboration:
  
  Work closely with the consulting team and client stakeholders to communicate findings, explain technical considerations, and clarify the implications for analytics, personalization, and reporting.
• Presentation of Findings:
  Present assessment results and recommendations alongside team members, ensuring that both technical and nontechnical audiences understand the current state and recommended next steps.
• Engagement Delivery:
  Complete the assessment independently within the agreed consulting scope, timeline, and hour budget, with a concentrated initial workload followed by flexible support as needed.

• Adobe CJA Expertise:
  Demonstrated hands‑on experience with Adobe Customer Journey Analytics, including the ability to independently assess an existing implementation and identify areas for improvement.
• Analytics Implementation Knowledge:
  Strong understanding of digital analytics architecture, data collection, data structures, tracking configurations, and reporting methodologies used to understand customer journeys.
• Technical Assessment
  
  Skills:
  
  A systematic,…