Public Benefits Specialist; Eligibility Worker Bilingual Russian

## Public Benefits Specialist (Eligibility Worker) | Bilingual Russian or Spanish preferred!

Apply:
Gresham | DHS:
Full time:
Posted Today:
REQ-207256
** Initial Posting Date:
** 10/16/2026
** Final date to receive applications:
** 10/25/2026
** Agency:
** Department of Human Services
** Salary Range:**$4,519 - $5,988
** Position Type:
** Employee
*
* Position Title:

** Public Benefits Specialist (Eligibility Worker) | Bilingual Russian or Spanish preferred!
*
* Job Description:

**** The*
* ** Oregon Department of Human Services*
* ** is proud to be an Equal Opportunity Employer.
** We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
** Opportunity awaits!
** Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives.
** Bilingual preferred position:
** 1. Russian/English
** OR**;2. Spanish/English  Are you fluent in English and Russian or Spanish?

Our diverse communities benefit from bilingual support. While not a requirement,
** preference will be given to candidates
** who possess this valuable skill. If you are bilingual, you will receive 5% bilingual differential pay upon passing test(s) evaluating your proficiency.  
*
* NOTE:

** You do not need to be bilingual to apply or be considered for this position. If you are bilingual, we encourage you to apply!  
** Summary of Duties
** As an
** Eligibility Worker**, you will work in the
** Gresham Branch
** assisting Oregonians
** in-person.
** Determine Program Eligibility:
* Conduct phone or in-person interviews to gather household details, income, resources, and other key information to assess their needs.
* Conduct collateral interviews or review supplemental materials as needed to make eligibility determination for applicable ODHS programs.
* Use relevant forms, computer systems, and tools to determine eligibility at intake, during benefit renewals, and when recipients report household changes.
* Explain applicant rights and responsibilities during the initial application interview and when benefits are changed and renewed.
* Process data in a timely manner to ensure delivery of benefits and services.

Provide triage, information, and referrals:

* Work closely and collaboratively with Oregonians, other agencies, medical providers, and community partners to provide benefits, services and information.
* In supporting Oregonians, provide person-centered services with a trauma-informed approach to identify needs.

Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP).  
** Minimum Qualifications
*** One year of experience working at the Human Services Specialist 1 level for the State of Oregon.
** OR
* ** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines.
** OR
* ** An associate degree in a Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines.
** OR
* ** An equivalent combination of education, training, and experience relative to the class concept.  
** Essential Attributes
** We are looking for candidates with:
* Experience working in a social/human services setting interviewing customers over the phone and/or in person.
* Experience accurately applying complex rules and policies to a variety of situations.
* Experience working in a team setting with others and developing collaborative relationships that foster trust, inclusivity, and respect.
* Experience independently managing workload using time management, organization, and prioritization skills to consistently meet deadlines.
* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
* Experience serving a high volume of diverse customers in a trauma-informed and culturally responsive manner.  
** Attention all candidates!*
* * Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will…