Associate Resource Scheduler, Float - Eastern

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Associate Resource Scheduler, Float
- Eastern/Central

Job Function

Summary:

Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.

Associate Resource Scheduler/6781

Grade 6/EX

P2 - Intermediate

Career Level Summary

• Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills
• Expands on high-level knowledge of the company, processes and customers
• Solves a range of more complex problems
• Analyzes possible solutions using advanced knowledge and applying protocols
• Operates independently and receives only a moderate level of guidance and direction

Specialization Typically specializes in one area below (dispatch or planning/coordination) but may perform work in multiple areas.

Dispatch Reviews work orders and coordinates work to optimize resources. Plans, schedules and dispatches PGE and contract crews in accordance with overall plan. Coordinates with other departments as needed. Monitors job progress and identifies and resolves issues. Schedules special equipment to optimize resources.

Planning/Scheduling Monitors system queues and works with stakeholders to develop one- to three-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides mitigation, if needed. Schedules work with low to moderate complexity prerequisite and/or equipment requirements.

Resolves medium complexity or unexpected scheduling issues.

Outages Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.

Compliance Ensures all work activities comply with regulatory and policy requirements. Responds to compliance review requests. Researches new regulations and determines applicability.

Reporting May analyze data and develop reports.

Process Documents new processes and updates existing processes. Identifies and implements process improvements.

Consultation/Leadership Responds to questions related to area of specialty. May provide instruction to other employees on team.

Education

Requires a bachelor's degree in engineering, business, finance or other related field or equivalent experience.

Experience

Typically two or more years of experience in utility distribution operations, preferably in dispatch, planning or related field.

Functional Competencies

• Intermediate knowledge of distribution system
• Working knowledge of systems used in department
• Working knowledge of laws and regulations related to utility operations
• Working knowledge of the fundamentals of electricity
• Working knowledge of PGE's geographic territory
• Working knowledge of collective bargaining agreements
• Intermediate analytical thinking skills
• Working project management skills
• Working conflict management skills
• Intermediate customer focus skills
• Intermediate interpersonal skills
• Intermediate organization and prioritization skills
• Intermediate problem-solving skills
• Intermediate written and oral communication skills

Cognitive Level

Intermediate:
Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.

Cognitive

• Ability to adhere to set response times, deadlines and time-sensitive tasks
• Ability to follow accuracy standards
• Ability to follow through on decision-making tasks
• Ability to interact effectively and collaboratively within a team environment
• Ability to communicate and problem solve when under stress
• Ability to respond and adapt to frequent change
• Ability to accept and demonstrate self-awareness when provided constructive feedback
• Ability to discern feedback and acknowledge…