Area Manager, Management Retail & Store Manager

Area Manager Job Category

Retail

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With over $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. When you represent the Bridgestone name you are a valued teammate and part of our larger mission to Serve Society with Superior Quality.

As an Area Manager for Bridgestone your primary mission will be to lead the overall operations and compliance of stores within your assigned region via the store managers and employees in your group. Since you pride yourself on guiding and empowering your employees to be their best, you will excel at delivering a stellar customer experience. Experience managing a sizable P&L is helpful but not required;

we value depth in multi‑unit retail operations, such as from hospitality, food service, the military, or automotive service industries. Your active presence in stores and your ability to create a customer‑centric culture will help earn customer loyalty and community engagement.

Pay Range: $83,000.00 – $

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and deliver a high‑performance, customer‑centric culture
• Monitor performance goals for each store, including customer count/retention, unit sales, credit card (CFNA) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for the assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area follow compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

• Engage teammates and improve retention
• Deliver on commitments
• Have a passion for developing others
• Lead and manage stores through change
• Properly recognize teammates for their accomplishments
• Take care of our customers and support the communities we serve

• Minimum 8 years combined experience managing a single store or multi‑unit retail operation
• Minimum 3–5 years oversight of a P&L for a store or area/district
• High school degree or equivalent is required
• BS/BA Degree strongly preferred or equivalent education and work experience
• 3–5 years experience as a hiring manager recruiting, hiring and promoting teammates
• Automotive industry experience preferred but not required
• Resides in assigned area
• Must have a valid driver’s license
• Must be willing to travel

We believe people can only provide superior service and quality to others when they bring their whole self to work. We champion all perspectives, individuals and teams, understanding the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. Show us what you are made of, because who you are is what we need.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Director

Full‑time

Sales and Business Development

Retail