Senior Manager – Restoration & Operations Support

Senior Manager – Restoration & Operations Support

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At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Manages a diverse set of functions related to transmission and distribution operating activities - including oversight over T&D first response for outage, field power quality group, underground core operations, transmission inspections, apprentice training, and operational support services.

• Provides leadership to managers and professional associates.
• Is accountable for the performance and results of multiple related teams.
• Develops departmental plans, including business, production and/or organizational priorities.
• Decision making is guided by department/district objectives.

• General Management – Assists the director, power delivery, in leading and managing the overall performance of the response, restoration and operation support functions. This includes direct oversight of Eagles, Special Testers, Reliability Technicians, Underground Core, Oil Spill response and operation support services. Ensures that rapid response and incident management protocols are executed efficiently to restore service, safeguard assets, and maintain customer trust.
• Operational Management – Manages multiple response and support teams across regions through direct‑report managers; ensures accountability and effective team results; serves as senior manager for overall Restoration and Operations Support performance. Oversees the efficient execution of emergency response and operational support activities, including unplanned outage management and incident recovery – to provide timely (CAIDI) and safe restoration for customers.
• Strategic Management – Develops and manages the long‑term vision and executes strategic plans that align with the vision of the director of Power Delivery and corporate strategic plans. Establishes internal & external partnerships with other areas to develop and implement plans in response to changing markets, competitive pressures and customer expectations.
• Manage Internal/External Relationships – Develops and maintains relationships with senior management at peer utilities, industry organizations, key customer groups and community/governmental organizations. Represents PGE and effectively communicates/negotiates on behalf of the company with all levels within these groups.
• Functional Leadership – Exercises comprehensive functional and industry knowledge in specialized areas; identifies and resolves complex multidimensional business problems; exercises delegated authority over planning, direction and timely execution for a functional area or program.
• Financial Management – Sets strategy and develops plans, policies and processes for the accounting, budgeting and, where applicable, charging of department resources and services, including the definition of cost models and charging models; sets, negotiates, approves and manages all financial budgets and targets.
• Resourcing – Oversees workforce planning and resource strategy across multiple departments, ensuring that there is adequate skilled resource to meet planned service delivery or department objectives; responsible for recruitment, development and demand forecasts for multiple departments.
• Professional Development – Determines organizational development needs in line with business needs and strategic direction of departments; generates development strategies to achieve required change; monitors progress and evaluates business benefits achieved.

• Requires a bachelor’s degree in business administration, engineering or…