Senior Manager - Restoration & Operations Support
Listed on 2026-01-01
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Management
Operations Manager, Program / Project Manager
At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
SeniorManager - Restoration & Operations Support
PGE is seeking an experienced and dynamic senior manager to lead our critical restoration & support services operations team. This role requires someone that is an industry expert with a comprehensive understanding of utility operations, engineering principles and a strategic mindset.
The ideal candidate will possess:
- Expert knowledge of the utility industry, including electrical distribution, transmission and generation facilities.
- Expert knowledge in outage restoration practices and procedures.
- In-depth understanding of engineering and construction theory and principles with a focus on design and operational aspects of transmission and distribution systems.
- Thorough comprehension of PGE's philosophy, policies, practices, goals and objectives.
- Advanced expertise in operational technologies applicable to the utility industry.
- Strong grasp of operations planning and budgeting process.
- Proven skills in strategic planning, resource allocation, human resources management and leadership.
The successful candidate will be responsible for overseeing restoration efforts, supporting daily operations and driving continuous improvement in our service delivery. They will play a crucial role in ensuring PGE maintains its high standards in power distribution and transmission.
This role offers an exciting opportunity to shape the future of energy delivery in our region while working with a team of dedicated professionals.
Job Function SummaryManages a diverse set of functions related to transmission and distribution operating activities - including oversight over T&D first response for outage, field power quality group, underground core operations, transmission inspections, apprentice training, and operational support services.
Career Level Summary- Provides leadership to managers and professional associates.
- Is accountable for the performance and results of multiple related teams.
- Develops departmental plans, including business, production and/or organizational priorities.
- Decision making is guided by department/district objectives.
- General Management Assists the director, power delivery, in leading and managing the overall performance of the response, restoration and operation support functions. This includes direct oversight of Eagles, Special Testers, Reliability Technicians, Underground Core, Oil Spill response and operation support services. Ensures that rapid response and incident management protocols are executed efficiently to restore service, safeguard assets, and maintain customer trust.
Supports and ensures delivery of safe, reliable, stable and economic power services to all PGE customer classes, including outage restoration, customer service and labor relations. - Operational Management Manages multiple response and support teams across regions through direct-report managers; ensures accountability and effective team results; and serves as senior manager for overall Restoration and Operations Support performance. Oversees the efficient execution of emergency response and operational support activities, including unplanned outage management and incident recovery - to provide timely (CAIDI) and safe restoration for customers. Ensures that departmental operations are managed effectively and economically to facilitate power delivery to customers while meeting safety, environmental, cultural and community requirements;
ensures effective employee engagement and cost‑effective use of resources to meet the needs of the company, customers and employees and contribute to the profitability of PGE. Ensures that departments and functions meet…
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