Account Manager

Overview

Account Manager (Consumer) — $28,080 to $43,750 annually DOE, plus annual commission target of $30,000. Comprehensive health benefits include medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, quarterly performance bonus, training, career growth and education reimbursement programs.

At Ziply Fiber, our mission is to elevate the connected lives of our communities everyday. We’re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. We are expanding in WA, OR,  MT, and we seek team members to help us grow and realize our goals. We strive to build relationships and provide customers and communities with refreshingly great experiences.

Our values include:
Genuinely Caring, Empowering You, Innovation and Improvement, and Earning Your Trust.

The Account Manager will be responsible for generating sales in multi-family units in their respective assigned regions. This includes networking with MDU property managers, assistant managers, leasing agents, and other property staff.

• Drive creative sales strategies in multi-family properties that will increase awareness and penetration
• Host community events within MDU properties to encourage Ziply Fiber sign-ups
• Make regular property visits to all MDUs in the assigned region, documenting key learnings
• Participate in e-learning, classroom sales training, and associated curriculum with the Sales Trainer
• Meet and exceed monthly sales performance expectations
• Collaborate with Marketing on strategy, collateral material creation and distribution
• Perform financial responsibilities including operational expense tracking, mileage reimbursements, and event expenses
• Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis

• 6+ months of sales and/or customer service experience – OR – current or prior military service
• Commitment to providing exceptional customer service in a calm, professional manner
• Enthusiastic, persuasive, persistent, and able to handle rejection in the selling process
• Reliable transportation
• Valid driver’s license, auto insurance, and satisfactory driving record

• Ability to prioritize and organize work effectively and be a self-starter
• Ability to maintain confidentiality of company and customer information
• Professional demeanor when dealing with the public
• Ability to work independently and apply sound judgment
• Ability to drive safely on behalf of the company
• Ability to multi-task and collaborate effectively to meet deadlines
• Strong verbal and written communication, attention to detail, and organizational skills
• Ability to adapt to rapidly changing priorities and schedules
• Excellent customer service skills

Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.

The physical demands described here are representative of those that must be met to perform the essential functions of the job. Reasonable accommodations may be made for individuals with disabilities. May require bending, stooping, sitting, walking, or standing for prolonged periods. Occasional lifting up to 25 pounds. Vision requirements include close, distance, color, peripheral, depth perception, and ability to adjust focus.

The role involves driving within a specific region or territory and requires safe operation of a motor vehicle.

Work is performed in an office setting with extensive computer use. Location is primarily an office environment.

At all times, Ziply Fiber must be your primary employer. Outside employment or self-employment requires written approval from Ziply Fiber if allowed by law.

Ziply Fiber is an equal opportunity employer. We consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, disability, or any other legally protected status.

Ziply Fiber requires a pre-employment background check as a condition of employment. A pre-employment drug screen may be required. Ziply Fiber is a drug-free workplace.