E-Commerce Sales Consultant

E-Commerce Sales Consultant at Swickard Auto Group - Gresham, OR

The E-Commerce Sales Consultant is responsible for generating and nurturing leads through online channels, ultimately converting them into sales. This role combines digital marketing skills with a strong understanding of the automotive industry.

• Lead Generation:
  Utilize various online platforms and tools to attract and generate qualified leads.
• Lead
  
  Qualification:
  
  Screen incoming leads to determine their interest level and potential fit for the dealership's inventory.
• Customer Communication:
  Engage with leads through email, phone, and online chat to provide information, answer questions, and build rapport.
• Sales Process:
  Guide leads through the sales process, from initial contact to closing the deal.
• CRM Management:
  Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.
• Inventory Knowledge:
  Stay up-to-date on the dealership's inventory and be able to effectively communicate the features and benefits of each vehicle.
• Online Marketing:
  Assist with managing the dealership's online presence, including website updates and social media campaigns.
• Other duties as assigned.

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness and optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• High school diploma or equivalent.
• Previous experience in e-commerce, online sales, or digital marketing.
• Strong communication skills, both written and verbal.
• Proficiency in using CRM software and other sales tools.
• Ability to work independently and as part of a team.
• Excellent customer service skills.
• Knowledge of the automotive industry and sales processes.
• Strong attention to detail and organizational skills.

• Paperwork processing:
  Signing and filing necessary documents.
• Inventory management:
  Assisting with inventory tasks, such as moving vehicles or preparing them for delivery.
• Ability to stand, walk, and sit for extended periods.

• Career path:
  Opportunities to grow into different roles and leadership positions.
• Positive culture:
  Team-supported, collaborative environment.
• Growth opportunities:
  Continued personal and professional development.
• Competitive compensation:
  Competitive salary and comprehensive benefits package.
• Equal Opportunity
  
  Employer:
  
  We value diversity and inclusion at Swickard.

• Founded in 2014 by Jeff Swickard in Wilsonville, OR.
• Hospitality company selling cars, parts, and service.
• Team-focused culture aiming to be customers’ favorite place to purchase, lease or service vehicles.
• Highline brands include Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• Consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

We are looking for people as passionate about revolutionizing the car-buying experience and hospitality as we are.

We are an Equal Opportunity Employer and value diversity and inclusion at our company.