Case Aide; Social Service Assistant

Initial Posting Date:

Final date to receive applications:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity Awaits!
Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Case Aide position may be for you!

Currently, our Child Welfare Team is seeking a Case Aide (Social Service Assistant) to join our Gresham office.

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families.

As a Case Aide , you will:

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.
• Gather and enter information from collateral contacts into the agency’s electronic system.
• Supervise initial visits for children in foster care and facilitate transportation and family visitations.
• Assist in locating relatives for parent searches, placements, or safety service providers.
• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.
• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.
• Attend case-related meetings, staffing, and conferences to support casework activities.
• Assist with risk and safety assessments and help engage children in temporary placements.
• Provide testimony in court regarding visitation observations, experiences, and other applicable information.

• A valid driver’s license and acceptable driving record are required for this position
• One year of experience working in a human services or behavioral health setting
• OR an associate degree in any field
• OR an equivalent combination of education and experience

We are looking for candidates with:

• Previous child welfare experience that includes successfully engaging clients (parents & children) and building rapport with families & community partners.
• Experience providing various levels of supervision and support for children & families.
• Demonstrated professional documentation skills, with attention to grammar and the ability to proofread your own work effectively.
• Experienced in task organization, prioritization, and time management to consistently meet deadlines.
• Proficient in computer applications, including Microsoft Word or various database software programs.
• Demonstrated proficient verbal and written communication skills, including the ability to write in plain language and communicate clearly.
• Experienced in collaborating with team members and leadership to provide seamless support for children and families.

• Your work will be conducted in offices, participant's homes, and other community sites.
• Employee will work a professional work week; hours of work may fluctuate based on service needs. Occasional, compensated overtime may be required, including evening and weekend work.
• Work hours may vary based on service needs, and occasional, compensated overtime, including evening and weekend shifts, may be required.
• Occasional travel is required.
• Some travel may be in hazardous weather…