Health Related Social ; HRSN) Community Health Worker

El Programa Hispano Católico (EPHC) is an organization that supports individuals in reaching their fullest potential. For nearly 40 years, our mission has been to advance racial equity and social justice through the power of our Latine roots, culture, and community. This mission, which is at the heart of everything we do, has allowed us to respond to local needs by addressing the social determinants of health.

We achieve this through our program areas:
Housing, Economic Sustainability, Education, Community Wellness, and DV/SA Prevention and Intervention. Today, EPHC serves more than 30,000 people annually and employs over 100 staff members, the majority of whom are bilingual, and over 93% are bicultural.

Although EPHC is affiliated with the Catholic Charities Network, candidates or participants do not need to be Catholic to work with us or receive services. Across our programs and services, staff of all faiths-or none-work within our framework of respect for our mission, the dignity of the human person, and the common good.

To learn more about EPHC, visit our website at (Use the "Apply for this Job" box below)./

• Vacation & Sick Time Benefits
• 14 Paid Holidays
• 90% employer-paid health insurance with buy-up options
• 401k with Employer Contribution
• Voluntary Life Insurance
• Access to our Retirement plan
• Flexible Spending Account
• Employee Assistance Program
• Group Life Insurance
• Bonus Wellness Days
• Continuous Growth and Development Opportunities
• Opportunities to serve your community and make a positive impact

The Health-Related Social Needs (HRSN) Community Health Worker provides outreach, eligibility screening, resource navigation, and short-term case management services to Oregon Health Plan (OHP) members experiencing housing instability and other health-related social needs. Using a trauma-informed, person-centered, and Housing First approach, the HRSN Community Health Worker connects participants to housing supports, community resources, and social services that promote stability, health, and well-being.

Community Health Workers (CHWs) are frontline public health workers who are trusted members of the community. The CHW serves as a liaison between participants, healthcare providers, social service agencies, landlords, and community partners to reduce barriers and improve access to culturally responsive service. The HRSN program is funded through Oregon’s federal Medicaid 1115 waiver, to support OHP (Oregon Health Plan) eligible members with services that address housing and other social determinants of health.

• Conduct community outreach and education to promote HRSN services
• Receive approved HRSN referrals through Unite US and respond in the expected timeframe
• Complete screenings to determine eligibility for HRSN services, including verifying OHP enrollment, income, housing stability, and medical need
• Conduct strength-based intake assessments and develop individualized case management plans
• Assist individuals with culturally specific referrals and assistance in-person and by phone, connecting participants with community resources and services
• Provide referrals to other social service needs (i.e. SNAP, career coaching, youth programs,)
• Provide advocacy and systems navigation support when individuals encounter housing barriers and to ensure they obtain/retain benefits
• Provide tenancy support, utility payments, assistance with client arrears, and other referral benefits as applicable.
• Assist clients in collecting required documents such as income verification, lease agreements, housing arrears notices, W9 forms, and utility bills, acting as a liaison with landlords
• Maintain detailed documentation of participant data and progress notes of all interactions and services rendered
• Ensure accurate and timeline completion of data entry for all time spent with each individual, and service provided for accurate Medicaid reimbursement
• Complete and maintain accurate electronic files utilizing various platforms (Salesforce, Unite Us)
• Maintain confidential participant records in compliance with program, agency, partner, and funder requirements.
• Establish and maintain positive and professional relationships with mental health programs, shelter programs, community-based organizations, healthcare providers, and providers of services and resources to individuals with housing barriers, and/or navigating homelessness
• Prepare reports, assist with report tracking, and support…